Important Note: This Privacy Policy applies to all users of the GOD77 platform, including the website and mobile app. By using GOD77's services, you agree to the collection and use of information as described in this document.
1GOD77 Introduction & Commitment
GOD77 understands that player trust is our most valuable asset. As Malaysia's leading online entertainment platform, we take data protection responsibilities extremely seriously. This Privacy Policy is crafted not merely to satisfy legal requirements, but as a genuine expression of our commitment to the safety and privacy of every player who trusts GOD77.
We believe you have the right to know exactly how your personal information is handled. This document is written in clear, plain language — not filled with confusing legal jargon. Our goal is simple: you understand your rights, and you can trust that GOD77 always acts in your best interest.
Scope of This Policy
This Privacy Policy covers all information collected through the GOD77 website, the GOD77 mobile app, and all related services. It applies to all users regardless of whether you are an active player, a newly registered player, or simply a visitor browsing our site.
GOD77's Commitment: We never sell, rent or trade players' personal data to any third party for marketing or commercial purposes. This is not merely a promise — it is a core GOD77 policy that cannot be compromised.
2Information We Collect
GOD77 only collects information that is genuinely necessary to provide you with a safe, legitimate and high-quality service. No data is collected excessively or without a clear purpose. Below are the categories of information we collect along with the justification for collecting them.
Information You Provide Directly
- Identity Information: Full name, date of birth, identification card number (for KYC purposes) and gender.
- Contact Information: An active Malaysian mobile number and a valid email address.
- Financial Information: Bank account number, bank name, account holder name and eWallet details for deposit and withdrawal purposes.
- Verification Documents: Copy of identity card, bank statement, or other supporting documents required for the KYC process.
Automatically Collected Information
- Technical Data: IP address, device type, operating system, browser version and screen resolution.
- Usage Data: Pages visited, time spent, games played and general wagering patterns.
- Session Data: Login session tokens and activity timestamps for account security purposes.
- Cookie Data: Your preferences, language settings and login status to enhance your user experience.
| Data Category |
Example |
Requirements |
| Identity |
Name, IC, date of birth |
Mandatory (KYC) |
| Contact |
Phone, email |
Mandatory |
| Financial |
Bank account no., eWallet |
Mandatory |
| Technical |
IP, device, browser |
Automatic |
| Usage |
Pages visited, games |
Preferences |
| Cookies |
Preferences, login session |
Preferences |
3How We Use Your Data
Every piece of information collected by GOD77 is used for a specific and legitimate purpose. We do not use your data for purposes unrelated to GOD77 services without first obtaining your consent.
Account Management & Identity Verification
Your personal information is used to register and manage your GOD77 account, verify your identity through the KYC process, maintain account security and prevent unauthorised access. GOD77's KYC process is typically completed within 24 hours and only needs to be done once for the lifetime of your account.
Financial Transaction Processing
Your banking details are used solely to securely process deposits and withdrawals. GOD77 ensures all withdrawals are sent to an account bearing the same name as your GOD77 account — a critical security measure that protects your funds from being redirected to unauthorised parties.
Service Improvement & User Experience
Usage data is analysed in aggregate (not individually) to understand how players interact with the GOD77 platform, enabling us to improve the user interface, optimise platform performance and develop better new features.
Security & Fraud Prevention
Technical data such as IP addresses and device information is used to detect suspicious activity, prevent fraud, identify unauthorised duplicate accounts and protect the GOD77 gaming ecosystem from abuse.
Service-Related Communications
GOD77 uses your email and phone number to send transaction notifications, important security alerts, policy updates and promotional information (if you have consented to receive them). You may opt out of receiving marketing communications at any time through your account settings.
4Data Encryption & Security
GOD77 continually invests in the most advanced security infrastructure to ensure your personal and financial data is always protected at every layer — whether it is being transmitted, processed or stored.
256-Bit SSL Encryption
All communications between your device and GOD77 servers are secured with 256-bit SSL encryption — the same security standard used by major banks worldwide. This means your information cannot be intercepted or read by any third party during transmission.
Server Security & Data Storage
GOD77 player data is stored in data centres secured with strict physical access controls, intrusion detection systems (IDS), enterprise-grade firewalls and 24/7 security monitoring. Access to the player database is restricted to authorised personnel only and is reviewed on a regular basis.
Two-Factor Authentication (2FA)
GOD77 supports two-factor authentication for an added layer of security on your account. With 2FA enabled, even if someone knows your password, they will not be able to access your account without the additional verification code sent to your mobile phone.
Independent Security Audit: GOD77's security infrastructure undergoes regular audits and penetration testing by accredited independent cybersecurity firms to ensure our systems consistently meet the latest standards.
5Data Sharing With Third Parties
GOD77 does not share, sell or disclose players' personal information to third parties except in the limited circumstances outlined below. Every instance of data sharing is governed by strict confidentiality agreements and involves only the minimum information necessary.
Payment Service Providers
To process deposits and withdrawals, GOD77 may share relevant financial information with trusted payment service providers. All such providers are subject to strict financial data security standards and only receive the information necessary to process the relevant transaction.
Legal & Regulatory Requirements
GOD77 may be required to disclose certain information when mandated by law, court order, or at the request of competent authorities in the context of criminal investigations or law enforcement. In such situations, GOD77 discloses only the information required by the relevant order.
Technical Service Providers
GOD77 uses several technical service providers (such as cloud hosting, internal analytics services and customer support) who may have limited access to data in their technical capacity. All such providers are bound by data processing agreements that set out strict limitations and responsibilities.
Never Sold: GOD77 has never and will never sell player data to marketing companies, advertisers or any commercial party. This is a core principle that is non-negotiable.
6Cookies & Tracking Technologies
GOD77 uses cookies and similar tracking technologies to enhance the user experience, ensure smooth platform functionality and understand how players interact with our website. Below is a detailed explanation of the types of cookies we use.
Essential Cookies (Cannot Be Disabled)
These cookies are required for the basic functions of the GOD77 platform, such as maintaining your login session, remembering your language preference and securing transactions. Without these cookies, the GOD77 platform will not function properly.
Performance & Analytics Cookies
These cookies help us understand how players use the GOD77 platform — which pages are visited most often, where players encounter issues and how we can improve the overall experience. All data is collected in aggregate and does not identify you individually.
Functional Cookies
These cookies remember your preferences such as display settings, game preferences and other details that allow GOD77 to provide a more personalised and comfortable experience on every visit.
You can control and manage cookie settings through your browser settings. However, disabling certain cookies may affect the functionality and user experience of the GOD77 platform.
7Your Rights as a GOD77 Player
GOD77 fully recognises and respects your rights regarding your personal data. Below are the rights you hold and how to exercise them.
- Right of Access: You have the right to request a copy of all personal data we hold about you. GOD77 will provide this information within 14 working days.
- Right to Rectification: If any information we hold about you is inaccurate or outdated, you have the right to request that we correct it promptly.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data. However, such requests are subject to applicable legal retention requirements and regulatory obligations.
- Right to Object: You have the right to object to the processing of your data for direct marketing purposes. Once you object, we will immediately stop using your data for that purpose.
- Data Portability Rights: You may request your personal data in a machine-readable format for transfer to another service provider if you wish to do so.
To exercise any of the above rights, please contact the GOD77 support team via live chat on the platform or by email at [email protected]. We will process your request within a reasonable timeframe and provide a clear response.
8Data Retention & Deletion
GOD77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Below is our general retention policy.
Standard Retention Period
Active account data is retained for the duration your account remains active. After account closure, GOD77 retains financial transaction records and KYC information for 5 years in accordance with anti-money laundering (AML) legal requirements. General (non-financial) usage data is deleted within 2 years of account inactivity.
Deletion Upon Request
If you request data deletion, GOD77 will erase all information not required to be retained by law. Data that must be kept for legal compliance will be stored in a restricted-access environment and permanently deleted once the mandatory retention period expires.
Reminder: Legal retention requirements mean GOD77 cannot always delete all your data immediately upon request. However, we are committed to erasing all permissible data as quickly as possible.
9This Privacy Policy Amendment
GOD77 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or improvements in how we handle player data. We are committed to keeping you informed of any significant changes.
When this Privacy Policy is materially amended, GOD77 will display a prominent notice on our platform and send a notification to your registered email. Amendments will take effect 7 days after the notice is published, giving you sufficient time to review the changes.
Continued use of the GOD77 platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy terms. If you do not agree with the changes, please contact our support team before the effective date to discuss available options.
For any questions about this Privacy Policy or how GOD77 handles your data, contact our team via live chat or email at [email protected]. We are here to help at all times.